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Solutions and Providers

Both public and private suppliers of workplace education information can provide you with solutions to your employee skills needs.

You can find a range of information on direct and indirect solutions to workplace education including initiatives and priorities, grant opportunities, offices, publications, research and statistics from the website of The Federal Department of Education. The Department's mandate is to ensure equal access to education and promote educational excellence for all Americans.
URL: http://ed.gov

If you would like to request information for adult education and literacy related issues, the Division of Adult Education and Literacy Clearinghouse provides referral services, produces and disseminates publications.
URL: http://ed.gov/offices/OVAE/AdultEd/InfoBoard/clearing.html

Access over 1,200 links to government information and services for jobs, learning, and other issues on balancing work and family through the FirstGov for Workers website, sponsored by the U.S. Department of Labor.
URL: http://www.workers.gov

Find the resources on Tools of the Trade that are of most use to you. Search America's Learning Exchange for seminars, courses, resource tools, training providers, consultants, research, and certification information related to employee and staff development.
URL: http://www.alx.org/tott/

LINCS is a gateway to national and international literacy resources, providing access to a broad scope of literacy-related information from state and national policies to innovative classroom practices. All users can join electronic discussions on its 50 discussion lists.
URL: http://www.nifl.gov/lincs/index.html

The Curriculum Publications Clearinghouse distributes state-developed curriculum materials in adult, vocational, and technical education on a cost-recovery basis.
URL: http://www.wiu.edu/users/micpc/

The Workforce Education LAB (Learning Activities Bank) is an free interactive resource of work-related basic skills lessons for use by instructors in the workplace or in traditional adult education programs and by adult learnings. Instructors can use learning activities developed by others or submit their own to the LAB.
URL: http://slincs.coe.utk.edu/gtelab/default.html

Occupational Literacy books and materials are available from the Literacy Volunteers of America Catalog. Reading evaluation aids are also available.
URL: http://www.literacyvolunteers.org/catalog/default.html

The Basic English Skills Test (BEST), is a unique measurement tool designed for adult ESL learners at the survival and pre-employment skills level. Developed by CAL language testing professionals, the BEST consists of an Oral Interview Section and a Literary Skills Section that are scored separately.
URL: http://www.cal.org/best

The Test of Adult Basic Education (TABE) series offers an ideal way for adult educators to plan instruction that helps build successful careers. Multiple versions of TABE exist to serve the educational, business, and industrial marketplaces.
URL: http://www.ctb.com (Go to Products and Services, then to Adult Education)

Search the Workforce Development in New York State website for thousands of educational programs, classroom courses, distance learning opportunities, web-and computer-based training and apprenticeship programs to find training opportunities and providers that best suit your needs.
URL: http://www.wdsny.org/provider/

InSight Educational Services of New Mexico specializes in reasonably priced evaluations of employee basic skills that can be easily accessed and are non-threatening. Evaluations give the employers and employee usable information regarding reading and writing levels, mathematics capabilities and learning styles.
URL: http://www.correctionseducation.com/WBSE

The National Association of Workforce Development Professionals (NAWDP) is your source for reaching workforce development professionals. NAWDP represents professionals in the employment and training field. Its members work with at-risk youth, older workers, individuals with barriers to employment, welfare-to-work participants, students in school-to-work, dislocated workers and more.
URL: http://members.aol.com/nawdp/

This report, from the US Office of Educational Research and Improvement, presents abstracts and evaluative reviews for 58 exemplary workplace education products. An overview of the selection process and a guide to the content of the documents is included.
http://ericir.syr.edu/plweb-cgi/fastweb?getdoc+ericdb2+ericdb+998839+0+wAAA+%28ED427190%29

The National Adult Education Professional Development Consortium manages professional development programs for state adult education staff and provides information on adult education.
URL: http://www.naepdc.org

Workplace Literacy Solutions has a variety of training applications for English speakers of other languages (ESOL). Through the input of employers and training providers on the needs of ESOL adult learners, training is offered to improve English language skills.
URL: http://www.workplaceliteracysolutions.com/

The National Council for Continuing Education and Training provides leadership for continuing education, community service, workforce development and training professionals.
E-MAIL: almeyer@mail.aacc.cc.md.us

This article offers questions to ask vendors of learning management software. Asking these questions can help you ensure the correct product is selected. Finding out specifics about program content, security, costs, and other issues may ease the selection process.
URL: http://www.workforce.com/archive/article/22/12/97.php

These tips for hiring an effective trainer can help HR people to thoroughly evaluate vendors and avoid wasting money on gimmicky training efforts.
URL: http://www.workforce.com/archive/feature/22/26/14/223471.php

Partnering with a college to design training courses can earn your workers college credits that relate directly to your business. Training costs are lowered while your employees' work-related skills and your company's productivity are enhanced.
URL: http://www.workforce.com/archive/feature/22/18/88/index.php

An article from the Pennsylvania ABLE handbook gives workplace literacy program managers ideas for how to develop and deliver an effective workplace literacy program.
URL: http://www.able.state.pa.us/able/lib/able/workhow.pdf

The National Adult Literacy Database Inc. (NALD), a Canadian not-for-profit, provides an up-to-date and easily accessible database of adult literacy programs, resources, services and activities across Canada. It also links with other services and databases in North America and overseas.
URL: http://www.nald.ca/

The Canadian Adult Literacy Research Directory is a comprehensive database containing Canadian research in adult literacy from 1994, as well as research in progress.
URL: http://www.nald.ca/crd/

workforceUSA.net is designed for the day-to-day needs of workforce development practitioners. It provides an extensive "virtual" library of concrete tools and other kinds of materials to support the various activities or "functions" workforce development professionals perform.
URL: http://www.workforceusa.net

A Guide to Creating Worker-Centered Education Programs, from the Massachusetts Worker Education Roundtable is for teachers, program coordinators, union representatives and others interested in creating worker-centered education programs. It demonstrates the unique benefits, complexities and challenges of labor-management workplace education (for fee).
URL: www.umass.edu/roundtable

WorkKeys^®, ACT's system for identifying gaps between job requirements and workforce skills can help improve the workforce. Employers can also use it to identify and develop workers for a wide range of skilled jobs.
URL: http://www.workkeys.com/

ALISON is a free resource of high-quality interactive certification-based learning. Courseware includes: ECDL/ICDL, e-Citizen, BCS Unit E, Psychometric Testing and Financial Literacy. ALISON's mission is to enable anyone, anywhere to educate themselves for free.
URL: http://www.alison.com

Education Online Search is a career education portal with more than 400 career and education articles including career descriptions, financial aid tips, advice for adult learners, info on standardized college tests, and more. The site also provides detailed information on hundreds of open admission schools.
URL: http://www.education-online-search.com/

The Online Navigator of the United States Chamber of Commerce provides access to resources for hiring new employees or training and educating existing staff. It helps employers connect to available resources at low or no cost.
URL: http://www.uschamber.com/cwp/navigator/default.htm

2GC is a specialist consultancy focused on improving organizational strategic management, strategic control and performance measurement. 2CG consultants are thought-leaders and expert practitioners, delivering improvements to clients using a range of tools and techniques including the 3rd Generation Balanced Scorecard.
URL: www.2gc.co.uk

CareerOneStop's competency models offer advice and tools on developing competency-based curriculum, skill-based job descriptions, emerging industry skill needs and career exploration and guidance.
URL: http://www.careeronestop.org/competencymodel/

The results of an economic study, Renewing U.S. Manufacturing: Promoting a High-Road Strategy calls for policies to create a highly productive, high-wage economy that would contribute to other critical national goals such as environmental sustainability, energy independence and modernizing infrastructure.
URL: http://www.sharedprosperity.org/bp212/bp212.pdf

Workforce Literacy: Equipping your Workforce for the 21st Century, a booklet for business people, makes the case for investing in workers' basic education and outlines how basic education planning and provision can pay off for employers.
URL: http://www.proliteracy.org/NetCommunity/Document.Doc?id=40

Breaking Through: Helping Low-Skilled Adults Enter and Succeed in College and Careers is a project that aims to strengthen post-secondary outcomes for low-income adults by focusing on strategies that create more effective pathways into and through pre-college and degree-level programs.
URL: http://www.breakingthroughcc.org

Jump$tart is a national coalition of organizations dedicated to improving the financial literacy of individuals by providing advocacy, research, standards and educational resources. Jump$tart strives to prepare individuals for life-long successful financial decision-making.
URL: http://www.jumpstartcoalition.org

Working Together: A Guide to Business and Adult Education Partnerships provides information for businesses on finding and maintaining a skilled workforce and on supporting adult education in their communities. The Guide also includes resources for businesses and adult education programs that want to build or strengthen their partnerships.
URL: http://www.c-pal.net/business/index.html

"Great Recession Transforms Workplace, Workforce": this article provides examples of how workers can retrain to stay employed.
URL: http://www.ccweek.com/news/templates/template.aspx?articleid=1437&zoneid=7

"Employer Guide to Adult Education for Work: Transforming Adult Education to Build a Skilled Workforce": this guide provides employers with a vision for new, more effective adult education programs. Employers can use these tools as a guide to advocate for programs that better meet their needs.
URL: http://www.jff.org/sites/default/files/Emp%20Guide%20Adult%20Ed%20Work.PDF

Engaging Employers to Benefit Low-Income Job Seekers: Lessons from the Jobs Initiative: this report looks at the extent to which employers support low-income workers. In addition it identifies the factors that promote employer practices and policies favorable to the hiring, retention, and advancement of low-income workers.
URL: http://www.jff.org/sites/default/files/EngagingEmployers_JI.pdf

From the Entry Level to Licensed Practical Nurse: Four Case Studies of Career Ladders in Health Care: this report identifies innovative Licensed Practical Nurse training programs that incorporate education and training into well-defined steps of employer-sponsored career ladder opportunities that offer financial support, classes at or near the worksite, and clear rewards in pay and promotion for successful completion of each step (case studies from Colorado, Florida, Massachusetts, Pennsylvania)
URL: http://www.jff.org/sites/default/files/FromEntryLeveltoLPN.pdf

Worker ReEmployment Portal: This site connects laid off workers to needed resources-for training, reemployment, career planning, financial and emotional help. Workers can connect with local resources like One-Stop Career Centers and explore options ranging from finding immediate employment to retraining or moving into a whole new career.
URL: http://www.careeronestop.org/Default.aspx

Indiana's Forgotten Middle-Skill Jobs: although the recession has halted current employment growth, middle-skill jobs will account for over half of all openings between 2006 and 2016. To unleash the full economic benefits of these openings, Indiana will need to continue to invest in proper training and education for its workforce to make sure it has people ready for those jobs.
URL: http://www.nationalskillscoalition.org/assets/reports-/in-forgotten-ms-jobs.pdf

Green-Collar Jobs Campaign, an Ella Baker Centre Initiative (pdf)
This guidebook provides an overview of green-collar job training programs’ current status and emphasizes elements of a successful program. Case studies and training models are included which describe a number of green-collar job training programs in the State of California.

Helping Job Seekers Who Have Limited Basic Skills: A Guide for Workforce Development Professionals (pdf)
This guide provides program planners and front-line staff with advice on helping job seekers, who have limited basic skills, to meet workplace skill requirements so they can get and keep a job.

Strengthening One-stop Career Centers: Helping more Unemployed Workers Find Jobs and Build Skills (pdf)
This paper explores the role that One-Stop Career Centers play in helping the unemployed build new skills and find new jobs. One-Stops provide s workers with information about the characteristics of available jobs, strategies to land the best possible new jobs, and the benefits and costs of enrolling in training programs.

Green Equity Toolkit: Advancing Race, Gender and Economic Equity in the Green Economy (pdf)
This toolkit provides guidance to employers and communities for designing, implementing, monitoring and evaluating initiatives that establish green-collar jobs. It can be applied to the public and/or private sector, in both for-profit and non–profit organizations. The toolkit provides advice on working with those with barriers to employment, helping them to gain a foothold in the green economy and to succeed and thrive in the workforce.

Improving Workplace Opportunities for Limited English-Speaking Workers: An Overview of Practice in the Manufacturing Sector: a study of workplaces that are incorporating ESL instruction to various degrees and is most useful to adult educators delivering workplace literacy or technical training programs; and to employers or employer associations.
URL: http://lincs.ed.gov/lincs/resourcecollections/abstracts/workforce/RC_work_abs78

Business Results Through Essential Skills and Literacy: this guidebook can be used by businesses or literacy providers to develop assessments of the essential skills needed in the workplace to improve or maintain the skills necessary to stay competitive. It also includes several business success stories and innovative methods used to accomplish essential skills training and the impact on the company.
URL: http://lincs.ed.gov/lincs/resourcecollections/abstracts/workforce/RC_work_abs77

Sound Investments: Building Immigrants’ Skills to Fuel Economic Growth: this report highlights successful strategies and recommendations to address the needs of more immigrant workers. It identifies a number of innovative initiatives that are investing in low-skilled immigrant workers to help increase their opportunities for economic advancement.
URL: http://economicmobilitycorp.org/index.php?page=62

How to Build Bridge Programs that Fit into a Career Pathway: A Step-by-Step Guide Based on the “Carreras en Salud Program” in Chicago: this manual presents a how-to guide on bridge programs leading to specific careers; and relates specifically to a healthcare program developed for Latinos in Chicago. Can also be replicated with other ABE or ESL populations and adapted to various vocational and technical career paths.
URL: http://lincs.ed.gov/lincs/resourcecollections/abstracts/workforce/RC_work_abs105

Beyond Basic Skills: State Strategies to Connect Low-Skilled Students to an Employer-Valued Postsecondary Education: this report describes strategies that can be used to strengthen connections between basic skills education and postsecondary education to help lower-skilled adults and out-of-school youth attain the postsecondary credentials they need to advance in the labor market. It also includes examples of states and local institutions that are effectively implementing one or more of the state-level innovations.
URL: http://www.clasp.org/admin/site/publications/files/Beyond-Basic-Skills-March-2011.pdf

Skilling the Existing Workforce: Unlocking productivity in your business: This report identifies how businesses are drawing on the full range of skilling options and includes a diverse mix of activities such as mentoring, coaching, in-house training and information learning.
URL: http://www.aigroup.com.au/portal/binary/com.epicentric.contentmanagement.servlet.
ContentDeliveryServlet/LIVE_CONTENT/Publications/Reports/2008/skilling_existing_workforce.pdf

Careerjet.com is a job search engine that gives job seekers access to a selection of jobs sourced from various internet sites.
URL: http://www.careerjet.com

The Skills and Productivity Action Plan provides practical advice and tools to help build workplace skills and boost productivity. The Action Plan offers new ideas and solutions to help organizations compete and grow. It also provides advice for employers, workers, and job seekers.

The Skills and Productivity Action Plan Worksheets are a companion to the Skills and Productivity Action Plan. Organizations can use the worksheets to set goals, identify action steps, and implement plans to maximize skills and boost productivity.

English Language Learner University (ELL-U): a free learning portal for Adult ESOL Educators. ELL-U provides users with a variety of learning activities and social networking opportunities designed to create a community of professional practice focused on improving ELL instruction.
URL: http://www.ell-u.org/about_us/

It’s Time to Talk Training – How to develop a dialogue on skills at the workplace: based on the experiences of ten case study organizations, this guide highlights how they established and sustained effective dialogue with their workforce on training.
URL: http://www.bis.gov.uk/files/file47079.pdf

Building Basics: ESOL Toolkit for General Construction, Landscaping, Painting and Plumbing: a multi-level curriculum for teaching students that have expressed a need to learn English within the context of the construction trades. It provides facilitator materials and learner handouts.
URL: http://www.valrc.org/publications/buildingbasics/index.html

Breaking Through: Helping Low-Skilled Adults Enter and Succeed in College and Careers: is a guide to developing, sustaining, and expanding strategies that create pathways for low-skilled adults from multiple entry points to occupational/technical certificates and degrees. It can be used by community college leaders and by program leaders and practitioners in adult education, workforce development, developmental education, non-credit continuing education, and occupational and technical credit programs.
URL: http://www.jff.org/sites/default/files/BreakingThrough.pdf

Breaking Through Practice Guide: is a compilation of practices developed and implemented by community colleges involved in the Breaking Through initiative from 2005 through 2008. The tools in this guide are designed for use by practitioners to connect adults who have low-level math and/or reading skills with postsecondary credentials leading to employment. The four components of the guide are based on key strategies identified as: accelerated learning, comprehensive support services, labor market payoffs, and aligning programs for low-skilled adults. Of interest is the inclusion of the contextualization toolkit.

URL: http://lincs.ed.gov/lincs/resourcecollections/abstracts/workforce/RC_work_abs101

electronic Community of Practice: a companion to the Virtual Workroom on Workforce Readiness, it offers a site where eligible educators can expand their professional knowledge and share resources about workforce readiness.
URL: http://www.calpro-online.org/News.asp#workforcereadiness

NC Transition Programs: a free on-line course that provides advice and effective strategies for starting a successful transitional program.
URL: http://www.abspd.appstate.edu/instruction/transition/index.html

Accommodations and Compliance Series: Employees with Learning Disabilities: this article discusses learning disabilities and includes several examples of job situations to help learning disabled employees succeed in the workforce.

URL: http://lincs.ed.gov/lincs/resourcecollections/abstracts/programplanning/RC_plan_abs14.html

Simulated Online/Kiosk Job Application: a simulation training program for offenders (and other groups that don’t have access to the internet) that provides basic information and tips for completing online job applications.

URL: http://nicic.gov/Library/022996

Cloud Computing: What is cloud computing and why is it important for Adult Literacy?: for educators and learners, this report details how cloud computing can help centralize and connect e-learning materials and literacy communities enabling them to share and collaborate on resources, tools, forums and more.
URL: http://alphaplus.ca/en/web-tools/online-publications-a-reportsgroup1/cloud-computing.html

Workplace Learning in Small and Medium-sized Enterprises: Effective Practices for Improving Productivity and Competitiveness: this report looks at the value of investing in workplace learning and training practices in Small and Medium-sized Enterprises, and the impacts and outcomes for improved workplace skills and organizational performance.

Strengthening One-Stop Career Centers: Helping More Unemployed Workers Find Jobs and Build Skills: this paper explores the role that One-Stop Career Centers play in helping the unemployed build new skills and find new jobs.
URL: http://www.brookings.edu/papers/2009/0402_jobs_skills_jacobson.aspx

It’s Our Right: A Showcase of Workplace Education Programs and Learner Stories: this Canadian publication highlights stories of different Canadian Union of Public Employees locals across Canada that have successfully taken on the challenge of setting up workplace education programs.
URL: http://library.nald.ca/learning/item/8117

Sound Investments: Building Immigrants’ Skills to Fuel Economic Growth: this report identifies strategies and recommends policy reforms to address the needs of immigrant workers. It also highlights a number of innovative initiatives that are investing in low-skilled immigrant workers to increase their opportunities for economic advancement.

URL: http://economicmobilitycorp.org/index.php?page=62

Effective models of employment-based training: this research explores a variety of current employment-based training models and proposes five enhancements for higher-level qualifications. These changes concentrate on maintaining a balance of learning experiences between educational institutions and the workplace.

URL: http://www.ncver.edu.au/publications/1990.html

Business Value Assessment of Work-Based Learning: Findings from Research into Temple University Hospital-Episcopal Campus’s Work-Based Learning Program for Mental Health Workers: this paper describes the training model and discusses the value of the training to the hospital and employees.
URL: http://www.aspenwsi.org/publicationdetailsdb.asp?pid=46

The Return on Investment from Adult Education and Training: Measuring the Economic Impact of a Better Educated and Trained U.S. Workforce: this report contends that adult education and career training is potentially one of the most cost-effective tools for economic recovery.
URL: http://www.mcgraw-hillresearchfoundation.org/wp-content/uploads/the-return-on-investment-from-adult-education-and-training.pdf

Student Success Stories from the Shifting Gears Initiative: Shifting Gears is an initiative to promote economic growth in the Midwest by improving the education and skills training of the workforce in five states ― Illinois, Michigan, Minnesota, Ohio and Wisconsin. These states are strengthening connections between education and training systems to make sure that low-skilled adults gain the education and skills they need to get a good job with the potential for career advancement.

URL: http://www.clasp.org/postsecondary/publication?id=0958&list=publications

Profitable: Flexible Workplace for ALL Workers: in this audio conference you will hear about employers who operate differently and help their employees perform well; you'll also learn what happens when low wage workers are not given that chance.
Read online: http://www.clasp.org/resources_and_publications/publication?id=0809&list=publications
Download audio: http://www.clasp.org/admin/site/publications/files/CLASP_090910_1230pmet.mp3

Workforce Development: New Opportunities for Creating Pathways to Good Jobs and Sustainability Employment: this audio conference highlights opportunities for addressing the needs of low-skill workers and linking training to job creation and retention efforts.
Download audio: http://www.clasp.org/admin/site/publications/files/0508.mp3
Additional pdf: http://www.clasp.org/admin/site/publications/files/Workforcedevelopnewopps_transcript_03042009.pdf

Making the Employment Connection: New Opportunities to Develop Transitional Jobs Programs: this audio conference highlights Transitional Jobs programs which help individuals (with barriers to employment) enter and succeed in the labor market.

Download audio: http://www.clasp.org/admin/site/publications/files/0500.mp3
Additional pdf:
http://www.clasp.org/admin/site/publications/files/Makingemploymentconnection_transcript_03182009.pdf

State literacy resource centers assist adult education practitioners in locating and accessing the most current materials in their issue area:

Alabama Adult Literacy Resource Center
State Department of Education
5343 Gordon Persons Building
50 North Ripley Street, P.O. Box 302101
Montgomery, AL 36130-2101
Tel: (334) 242-8181
Toll Free: (800) 392-8086 (Alabama only)
Fax: (334) 242-2236
E-mail: macaluso@sdenet.alsde.edu

Alaska State Literacy Resource Center
Nine Star Enterprises
125 West Fifth Avenue
Anchorage, AK 99501
Tel: (907) 279-7827
E-mail: tommyeb@ninestar.com
URL: http:/literacynet.org/alaska/home.html

Arkansas Adult Learning Resource Center
3905 West 81st, Suite D
Little Rock, AR 72209
Tel: (501) 907-2490
Toll Free: (800) 832-6242 (Arkansas only)
Fax: (501) 907-2492
E-mail: espurgin@aalrc.org
URL: http://www.aalrc.org/

State Literacy Resource Center of California
California State Library
P.O. Box 942837
Sacramento, CA 94237-0001
Tel: (916) 653-8032
Fax: (916) 653-8443
E-mail: ctalan@library.ca.gov
URL: http://www.literacynet.org/slrc/slrchome.html

Colorado State Literacy Resource Center
State Department of Education
201 East Colfax Avenue
Denver, CO 80203
Tel: (303) 866-6914
Fax: (303) 866-6947
E-mail: Fawcett_D@cde.state.co.us
URL: http://www.cde.state.co.us/

Connecticut Literacy Resource Center
Division of Community Education and Employment Services
Capitol Region Education Council
111 Charter Oak Avenue
Hartford, CT 06106
Tel: (860) 524-4043
Fax: (860) 246-3304
E-mail: atyskiewicz@crec.org
URL: http://www.crec.org/lc/index.shtml

New England Literacy Resource Center/World Education
44 Farnsworth Street
Boston, MA 02210-1211
Tel: (617) 482-9485
Fax: (617) 482-0617
URL: http://www.nelrc.org

Delaware State Literacy Resource Center
ACE Network
P.O. Box 639
Dover, DE 19903
Tel: (302) 739-5556
Fax: (302) 739-5565
E-mail: mwhelan@den.k12.de.us

District of Columbia Literacy Resource Center
901 G Street, NW, Room 300
Washington, DC 20001
Tel: (202) 727-1616
TTY: (202) 727-2255
Fax: (202) 727-1129
E-mail: dclrc@yahoo.com
URL: http://dclibrary.org/mlk/literacy/

Georgia Department of Technical and Adult Education
Office of Adult Literacy
1800 Century Place, NE, Suite 400
Atlanta, GA 30345-4304
Tel: (404) 679-1635
Fax: (404) 679-1630
E-mail: mdelaney@dtae.org
URL: http://www.dtae.org/

Hawaii Literacy Office
465 South King Street, Room B-1
Honolulu, HI 96813
Tel: (808) 831-6878
Fax: (808) 831-7899
E-mail: sueberg@gte.net
URL: http://literacynet.org/hawaii.about.html

Northwest Regional Literacy Center
2120 South Jackson Street
Seattle, WA 98144-2219
Tel: (206) 587-4988
Toll Free: (800) 238-1234 (ID, MT, OR, WA, WY only)
Fax: (206) 587-4900
E-mail: nwrlrc@literacynet.org
URL: http://literacynet.org/nwrlrc/

Secretary of State Literacy Office/Resource Center (Illinois)
431 South Fourth Street
Springfield, IL 62701
Tel: (217) 785-6921
Toll Free: (800) 665-5576 (Illinois only)
TTY: (800) 528-0844
Fax: (217) 785-6927
E-mail: jrake@library.sos.state.il.us
URL: http://literacy.kent.edu/~illinois/

Indiana Literacy and Technical Education Resource Center
Indiana State Library and Historical Building, Room 208
140 North Senate Avenue
Indianapolis, IN 46204
Tel: (317) 233-5200
Toll Free: (800) 233-4572 (Indiana only)
Fax: (317) 233-3728
E-mail: ilterc@statelib.lib.in.us
URL: http://www.statelib.lib.in.us/www/inrc/hp14.html

Iowa Literacy Resource Center
415 Commercial Street
Waterloo, IA 50701
Tel: (319) 233-1200
Toll Free: (800) 772-2023
Fax: (319) 233-1964
E-mail: sixta@www.neirls.org
URL: http://www.readiowa.org/

Kansas State Literacy Resource Center
State Department of Education
120 South East 10th Avenue
Topeka, KS 66612
Tel: (785) 296-7159
TTY: (785) 296-8170
Fax: (785-296-7933
URL: http://www.ksbe.state.ks.us/commcoll/kslrc.html

Kentucky Department for Adult Education and Literacy
Capital Plaza Tower, Third Floor
500 Mero Street
Frankfort, KY 40601
Tel: (502) 564-5114
Toll Free: (800) 928-7323
Fax: (502) 564-564-5436
E-mail: reecied.stagnolia@mail.state.ky.us
URL: http://www.state.ky.us/agencies/wforce/dael/index.htm

Louisiana State Literacy Resource Center
State Department of Education
Office of School and Community Support
Division of Adult Education and Training
P.O. Box 94064
Baton Rouge, LA 70804-9064
Tel: (225) 342-9442
Fax: (225) 219-4439
E-mail: PDWall@aol.com
URL: http://www.leeric.lsu.edu/slrc/

Centre for Adult Learning and Literacy (Maine)
University of Maine
5766 Shibles Hall
Orono, ME 04469-5766
Tel: (207) 581-2498
Fax: (207) 581-2423
E-mail: evelyn.beaulieu@umit.main.edu

Maryland State Adult Literacy Resource Center
UMBC, Education Department
1000 Hilltop Circle
Baltimore, MD 21250
Tel: (410) 455-6725
Toll Free: (800) 358-3010
Fax: (410) 255-1139
E-mail: ira@umbc.edu
URL: http://www.research.umbc.edu/~ira/

Massachusetts State Literacy Resource Center
System for Adult Basic Education Support
44 Farnsworth Street
Boston, MA 02210
Tel: (617) 482-9485
Toll Free: (800) 447-8844
TTY: (800) 447-8844
Fax: (617) 482-0617
E-mail: swaldron@worlded.org
URL: http://www.sabes.org/

Michigan Adult Learning and Technology Center
Central Michigan University
219 Ronan Hall
Mount Pleasant, MI 48859
Tel: (517) 774-7690
Fax: (517) 774-2181
E-mail: virginia.watson@cmich.edu
URL: http://www.malt.cmich.edu/

Literacy Training Network Resource Center (Minnesota)
University of St. Thomas
Mail #MOH217
1000 LaSalle Avenue
Minneapolis, MN 55403
Tel: (615) 962-4440
Fax: (615) 962-4169
E-mail: dasimmons@stthomas.edu

Mississippi State Literacy Resource Center
Governor's Office of Literacy
3825 Ridgewood Road
Jackson, MS 39211
Tel: (601) 432-6591
Toll Free: (800) 325-7323
Fax: (601) 432-6449
E-mail: williams@ihl.state.ms.us
URL: http://www.ihl.state.ms.us/gol

Literacy Investment for Tomorrow (Missouri)
500 Northwest Plaza, Suite 601
Saint Ann, MO 63074
Tel: (314) 291-4443
Toll Free: (800) 729-4443
Fax: (314) 291-7385
E-mail: lift@icon-stl.net
URL: http://literacy.kent.edu/~missouri/

Nebraska Institute for the Study of Adult Literacy
University of Nebraska
Department of Vocational and Adult Education
222 Bancroft Hall
Lincoln, NE 68588-0345
Tel: (402) 472-8331
Toll Free: (800) 332-0265
Fax: (402) 472-8319
E-mail: bsparks1@unl.edu
URL: http://literacy.kent.edu/~nebraska/

Nevada Literacy Coalition
Nevada State Library and Archives
100 North Stewart Street
Carson City, NV 89701-4285
Tel: (775) 683-3340
Toll Free: (800) 445-9673 (Nevada only)
TTY: (702) 687-8338
Fax: (775) 683-3311
E-mail: ebell@clan.lib.nv.us
URL: http://dmla.clan.lib.nv.us/docs/nsla/literacy/

Adult Learning Center (New Hampshire)
4 Lake Street
Nashua, NH 03060
Tel: (603) 882-9080
Fax: (603) 882-0069
E-mail: Dowen@adultlearningcenter.org
URL: http://www.adultlearningcenter.org/

Adult Literacy Enhancement Center (New Jersey)
Professional Development Office
1090 King George Post Road, Suite 1001
Edison, NJ 08837
Tel: (732) 225-8508
Fax: (732) 225-0235
E-mail: jbuongio@doe.state.nj.us
URL: http://www.state.nj.us/education/

New Mexico Coalition for Literacy / New Mexico Literacy Resource Center
P.O. Box 6085
Santa Fe, NM 87502-6085
Tel: (505) 982-3997
Toll Free: (800) 233-7587 (New Mexico only)
Fax: (505) 982-4095
E-mail: nmcl@newmexico.com
URL: http://www.nmcl.org/

New York State Literacy Hotline
Husted 208
135 Western Avenue
Albany, NY 12222
Tel: (518) 442-5372
Toll Free: (800) 331-0931
Fax: (518) 442-5021
E-mail: mrv@cnsunix.albany.edu
URL: http://www.albany.edu/twoyear/hotline.html

North Carolina Literacy Resource Center
Caswell Building, Fifth Floor
200 West Jones Street
5025 Mail Service Center
Raleigh, NC 27699-5025
Tel: (919) 733-7051
Toll Free: (800) 553-9759 (North Carolina only)
Fax: (919) 715-5796
E-mail: nclrc@ncccs.cc.nc.us
URL: http://www.nclrc.state.nc.us/home/

North Dakota Adult Education and Literacy Resource Center
NDAELRC
1121 North 13th Street, Suite 3
Bismarck, ND 58501-4291
Tel: (701) 224-1969
Fax: (701) 224-1989
E-mail: laljets@tic.bisman.com
URL: http://www.dpi.state.nd.us/adulted/index.shtm

Ohio Literacy Resource Center (The)
Kent State University
Research 1--1100 Summit Street
P.O. Box 5190
Kent, OH 44242-0001
Tel: (330) 672-2007
Toll Free: (800) 765-2897 (Ohio only)
Fax: (330) 672-4841
E-mail: olrc@literacy.kent.edu
URL: http://literacy.kent.edu/

Oklahoma Literacy Resource Center
Oklahoma Department of Libraries
200 Northeast 18th Street
Oklahoma City, OK 73105-3298
Tel: (405) 522-3205
Toll Free: (800) 522-8116
Fax: (800) 397-8116
E-mail: lgelders@oltn.odl.state.ok.us
URL: http://www.odl.state.ok.us/literacy/

Northwest Regional Literacy Resource Center
2120 South Jackson Street
Seattle, WA 98144-2219
Tel: (206) 587-4988
Toll Free: (800) 238-1234 (ID, MT, OR, WA, WY only)
Fax: (206) 587-4900
E-mail: nwrlrc@literacynet.org
URL: http://www.literacynet.org/nwrlrc/

Advance State Literacy Resource Center (Pennsylvania)
Pennsylvania Department of Education
333 Market Street, 11th Floor
Harrisburg, PA 17126-0333
Tel: (717) 783-9192
Toll Free: (800) 992-2283
TTY: (717) 783-8445
Fax: (717) 783-5420
E-mail: lstasiulat@state.pa.us
URL: http://www.cas.psu.edu/docs/pde/able/slrc.html

Literacy Resources (Rhode Island)
Brown University
P.O. Box 1974
Providence, RI 02912
Tel: (401) 863-2839
Fax: (401) 863-3094
E-mail: janet_isserlis@brown.edu
URL: http://www.brown.edu/Department/Swearer_Center/Literacy_Resources

South Carolina Literacy Resource Center
1722 Main Street, Suite 104
Columbia, SC 29201
Tel: (803) 929-2563
Toll Free: (800) 277-READ (7323) (South Carolina only)
Fax: (803) 929-2571
E-mail: SCLRC@aol.com

South Dakota Literacy Resource Center
State Library
800 Governor's Drive
Pierre, SD 57501
Tel: (605) 773-3131
Toll Free: (800) 423-6665 (South Dakota only)
Fax: (605) 773-6962
E-mail: dan.boyd@state.sd.us
URL: http://www.state.sd.us/deca/literacy/

Center for Literacy Studies (Tennessee)
University of Tennessee--Knoxville
600 Henley Street, Suite 312
Knoxville, TN 37996-4135
Tel: (423) 974-4109
Fax: (423) 974-3857
E-mail: mziegler@utk.edu

Texas Center for Adult Literacy and Learning
Texas A&M University
College of Education, EAHRD Department
TAMU-3256
College Station, TX 77843-3256
Tel: (409) 845-6615
Toll Free: (800) 441-7323 (Texas only)
Fax: (409) 845-0952
E-mail: hsmith@coe.tamu.edu
URL: http://www-tcall.tamu.edu/

Utah Literacy and Adult Education Resource Center
Utah State Office of Education
250 East 500 South
Salt Lake City, UT 84111-3204
Tel: (801) 538-7824
Toll Free: (800) 451-9500 (Utah only)
Fax: (801) 538-7882
E-mail: dsteele@usoe.k12.ut.us
URL: http://www.usoe.k12.ut.us/adulted/home.htm

Vermont Literacy Resource Center
Vermont Department of Education
120 State Street
Montpelier, VT 05620
Tel: (802) 828-5148
Fax: (802) 828-3146
E-mail: wross@doe.state.vt.us
URL: http://www.state.vt.us/educ/vlrc

Adult Learning and Resource Center (Virginia)
Virginia Commonwealth University
P.O. Box 842020
1015 West Main Street
Richmond, VA 23284-2020
Tel: (804) 828-6521
Toll Free: (800) 237-0178
Fax: (804) 828-7539
E-mail: vdesk@vcu.edu
URL: http://www.vcu.edu/aelweb/

Division of Technical and Adult Education Services (West Virginia)
State Department of Education
Building 6, Room 230
Capitol Complex
Charleston, WV 25305
Tel: (304) 558-6318
Fax: (304) 558-3946
E-mail: lbmiller@access.k12.wv.us
URL: http://wvabe.state.k12.wv.us/

Wisconsin Literacy Resource Network
P.O. Box 7874
310 Price Place
Madison, WI 53707-7874
Tel: (608) 266-3497
TTY: (608) 267-2483
Fax: (608) 266-1690
E-mail: muellej@board.tec.wi.us
URL: http://www.dpi.state.wi.us/

Wyoming Literacy Resource Center
ALT/College of Education
P.O. Box 3374
Laramie, WY 82071
Tel: (307) 766-3970
Fax: (307) 766-6668
E-mail: amstutz@uwyo.edu

For problems or questions regarding this web site contact info@lincs.ed.gov
Last updated: September 9, 2011.