On-the-job Examples


Use on-the-job examples from your own workplace in the course curriculum and content to keep the learning relevant to your employees and ensure that it is really applicable at work.

You can use examples of work taken from jobs in your own organization or highlight examples of work taken from other companies that do work in the same sector.  By examining jobs and tasks in similar companies, your employees may learn more about their own jobs and even gain new ideas for work processes.

The Center for Workforce Preparation (CWP), an affiliate of the U.S. Chamber of Commerce, provides tools, models and best practices in workforce development.  The CWP helps state and local chambers better engage in workforce development.
    URL: http://www.uschamber.com/CWP

Watch the U.S. Chamber of Commerce's ChamberCasts and with the help of an expert panel and featured chambers, learn how to: identify effective and appropriate training initiatives; explore innovative strategies that work across regional and local labor markets and for small businesses; and benefit from training models that have been developed by chambers of commerce and other employer intermediaries.
  URL:
http:// www.uschamber.com/CWP/Projects/Workforce+Innovation+Networks/Cybercast+Series.htm 

For international ideas and best practice examples, see The Awards for Excellence in Workplace Literacy, which showcase exemplary workplace literacy programs in Canadian organizations.  Look in the Ideabooks for workplace education examples in small, medium and large businesses.
    URL: http://www.conferenceboard.ca/nbec/literacy.htm

Blue Lobster Multimedia Productions - Virtual Electrician Series is an interactive computer-based training series covering power quality issues and investigative techniques for various components of the premises wiring system. Using up-to-date information and 3D graphics, it is designed to present wiring conditions and investigations similar to those encountered in the field.
    URL: http://www.virtualelectrician.com/Free/Demo.htm

Northeast Wisconsin Technical College's Center for Business and Industry offers customized employee training to business and industry in various areas including basic skills, technical skills, and interpersonal skills.  Learning options are flexible, with two-thirds of CBI's training being delivered in the workplace.
    URL: http://www.nwtconline.com

The National Center for Construction Education and Research develops curricula, career pathways, and research for craft, management, and safety training.
     URL: http://www.nccer.org/

This article looks at how to decide which training medium to use, whether online, classroom, or blended. Employers can learn from the experiences of others and see how blended learning can save time and money.
     URL: http://www.workforce.com/section/11/article/23/18/52.html

Companies that build up internal training resources can reduce their dependency on outside consultants and this lower training costs. This article discusses combining the training and design expertise of an outside organization with internal experts prepped to teach the material.
    
URL: http://www.workforce.com/archive/feature/23/31/26/index.php

Teaching employees who are subject-matter experts to be trainers can be a low-cost way to teach the rest of the organization. This article explores the issues of developing employees into trainers, including training needs and assessment, design, delivery, and evaluation.
    URL: http://www.workforce.com/archive/article/23/24/25.php

Sometimes managers resist training for their departments. This article illustrates how to work with reluctant managers and show them the benefits of offering tailored training programs to their staff.
     URL: http://www.workforce.com/archive/article/22/13/89.php

Employees can learn informally through a learning process called taxonomies - a matrix that shows how employees learn. This chart condenses the four taxonomies of informal learning by content.
   
URL: http://www.workforce.com/archive/feature/22/16/56/223792.php

The National Center for ESL Literacy Education (NCLE) is a national information center focusing on the language and literacy education of adults and out-of-school youth learning English. NCLE  provides information on adult ESL literacy education to teachers, program directors, researchers, and policymakers.
     URL: http://www.cal.org/ncle/

Creating a training program that doesn’t alienate employees, and actually works as well, is no easy task. These training tips, including asking employees about their work-related challenges, can help employers create training programs that employees really like 
    
URL: http://www.workforce.com/archive/feature/23/35/28/233530.php

A recent report by the Government Accountability Office investigates the performance of apprenticeship programs. The report provides critical information for the public workforce system, community groups and pre-apprenticeship programs.
     URL: http://www.gao.gov/new.items/d05886.pdf

Basic Computer Skills Curriculum -  a downloadable, comprehensive curriculum with Word, Excel and PowerPoint activities for beginning, intermediate and advanced ESL learners. Activities start from very basic skills such as turning on the computer to higher level word processing activities. http://www.nzliteracyportal.org.nz/imsdirector.php?resid=2677&ruid=2182

English Language at Work: Work-based English for Speakers of Other Languages is a collection of informative case studies from different sectors and industries in the U.K. The booklet was produced by the Department for Innovation, Universities and Skills.
     URL: http://www.tuc.org.uk/extras/esol.pdf

Programs in the Workplace: How to Increase Employer Support is a new report from the Canadian Council on Social Development. It examines approaches to workplace literacy training in Canada that have proven effective in engaging employers in workplace literacy initiatives.
     URL: http://www.ccsd.ca/pubs/2007/literacy

Higher-level Vocational Education and Training Qualifications is an Australian report on the relevance of qualifications to individuals and employers in several industry sectors.
     URL: http://www.ncver.edu.au/research/proj/nr06005.pdf

Noncredit college courses help to meet shifting workforce demands and address employer needs. This report identifies ways to ensure that noncredit courses meet the needs of students and employers.
     URL: http://www.aacc.nche.edu/Content/NavigationMenu/ResourceCenter/AACC
Publications/Reports1/noncredit.pdf

All Signs Point to Yes is a new Canadian report that explores the connections between workplace literacy skills and occupational health and safety results.
    Free download: report

Communicating at Work is a free web resource for immigrant adults. Interactive features, dialogues, scenarios and quizzes are designed to help adult learners improve their communication skills with supervisors, co-workers and customers.
     URL: http://aaca-boston.org/caw/

Invisible No Longer is a report that explores a wide variety of workforce development practices that address skills shortages in health care. The report focuses on emerging lessons and investment pay-offs of workforce development efforts aimed at entry-level health care workers.
     URL: http://www.jobs2careers.org/pdf/Invisible.pdf

Turnover Turnaround is an article that describes how a carefully designed mentoring program for Certified Nurse Aids can improve staff retention in Long-term Care Centers.
     URL: http://www.jobs2careers.org/pdf/TurnoverTurnaround.pdf

A report on the Sectoral Employment Initiative shares the results of targeting industries, training workers and improving opportunities for less-educated workers.
     URL: http://www.ppv.org/ppv/publications/assets/263_publication.pdf

WorkSource Partners is a workforce development firm that designs and implements career development and education programs for entry-level workers. Their programs have helped to fill nursing vacancies by bringing pre-college and college education to the workplace.
   URL:  http://www.jff.org/Documents/Entrylevel_NEHRAarticle.pdf

Building Basics: ESOL Toolkit for General Construction, Landscaping, Painting and Plumbing was created by the Virginia Adult Learning Resource Center to address the needs of non-native speakers of English in the construction trades. The lessons directly incorporate the vocabulary and knowledge base specific to jobs in contracting.
     URL: http://www.valrc.org/publications/buildingbasics/

Jump$tart is a national coalition of organizations dedicated to improving the financial literacy of individuals by providing advocacy, research, standards and educational resources. Jump$tart strives to prepare individuals for life-long successful financial decision-making.
     URL: http://www.jumpstartcoalition.org

On the Job: ESL and Essential Skills for Work: Document Use is a report that includes sample oral communications tasks for various occupations as well as anecdotes and strategies for teaching skills relating to the use of documents in the workplace.
     URL: http://www.nald.ca/library/learning/cclb/document/document.pdf

On the Job: ESL and Essential Skills for Work: Oral Communication is a report that includes sample oral communications tasks for various occupations as well as anecdotes and strategies for teaching skills relating to the use of documents in the workplace.
     URL: http://www.nald.ca/library/learning/cclb/oral/oral.pdf

On the Job: ESL and Essential Skills for Work: Thinking is a report that offers strategies and ideas for teaching problem solving, decision making, critical thinking and job task planning skills.
     URL: http://www.nald.ca/library/learning/cclb/thinking/thinking.pdf

On the Job: ESL and Essential Skills for Work: Working with Others is a report that gives examples of different skill levels of working with others as well as anecdotes, teaching tips and strategies.
     URL: http://www.nald.ca/library/learning/cclb/others/others.pdf

On the Job: ESL and Essential Skills for Work: Reading Text is a report that discusses typical reading tasks for several occupations and includes teaching ideas, anecdotes and resource suggestions.
     URL: http://www.nald.ca/library/learning/cclb/reading/reading.pdf

On the Job: Essential Skills for Work: Numeracy is a report that presents sample numeracy tasks for specific occupations and suggests strategies and teaching ideas.
     URL: http://www.nald.ca/library/learning/cclb/numeracy/numeracy.pdf

New Ways to Build a Quality Workforce: An Employer's Guide aims to engage businesses in developing high quality workforces by inspiring creative thinking, providing an alternative model for talent development, providing resource materials and encouraging long-term engagement.
     URL: http://www.cvworkingfamilies.org/publications/workforcereadiness

Developing Curriculum: An Evolving Model for Adult Literacy and Numeracy Education describes a process for developing curriculum with learning partners, such as tutors and learners, with support from organizers, managers and others.
     URL: http://www.nzliteracyportal.org.nz/imsdirector.php?resid=4373&ruid=2182

Functional Context Education: Making Learning Relevant is a workshop report that includes research on adult literacy education as well as case studies in applying the design of programs that integrate (or embed, contextualize) basic skills and vocational or parenting education (workplace literacy, family literacy).
     URL: http://www.nald.ca/library/research/context/context.pdf

Functional Context Education: Making Learning Relevant is a workshop workbook that reviews methodologies used in adult literacy research. Five case studies that illustrate the application of FCE in parenting, vocational training, and health literacy are included.
     URL: http://www.nald.ca/library/research/fce/FCE.pdf

Bridging the Employment Gap - Clerical is one in a series of manuals for Learners with Low Level Literacy Skills. The Clerical manual addresses issues and work tasks in office settings such as: safety, collating, photocopying, mailing envelopes and telephone courtesy. A complementary Ready for Work manual addresses soft skills.
     URL: http://www.nald.ca/library/learning/gap/clerical/pdf/clerical.pdf

Bridging the Employment Gap - Grounds Maintenance is one in a series of manuals for Learners with Low Level Literacy Skills. The Grounds Maintenance manual addresses issues and work tasks in landscaping such as: understanding hazardous product labels, tools and fasteners, lawnmowers, and flower gardens. A complementary Ready for Work manual addresses soft skills.
     URL: http://www.nald.ca/library/learning/gap/grounds/pdf/grounds.pdf

Bridging the Employment Gap - Retail is one in a series of manuals for Learners with Low Level Literacy Skills. The Retail manual addresses issues and work tasks in retail settings such as: counting money, matching UPC numbers and stocking shelves. A complementary Ready for Work manual addresses soft skills.
     URL: http://www.nald.ca/library/learning/gap/retail/pdf/retail.pdf

Bridging the Employment Gap - Janitorial is one in a series of manuals for Learners with Low Level Literacy Skills. The Janitorial manual addresses issues and work tasks in janitorial settings such as:  understanding hazardous product labels, understanding signs, mopping  and garbage: bags & recycling. A complementary Ready for Work manual addresses soft skills.
     URL: http://www.nald.ca/library/learning/gap/janitorial/pdf/janitorial.pdf

Bridging the Employment Gap - Kitchen Help is one in a series of manuals for Learners with Low Level Literacy Skills. The Kitchen Help manual addresses issues and work tasks in kitchen, bakery, or restaurant settings such as: dishwasher use, food sorting and storage, burner and oven use and measuring ingredients. A complementary Ready for Work manual addresses soft skills.
     URL: http://www.nald.ca/library/learning/gap/kitchen/pdf/kitchen.pdf

NC-CALL 12. Local Perspectives on WIA Reauthorization reports on local programs and institutions identified as providing exemplary "adult education for work" services.
     URL: http://www.caalusa.org/LPP.pdf

Working Together: A Guide to Business and Adult Education Partnerships provides information for businesses on finding and maintaining a skilled workforce and on supporting adult education in their communities. The Guide also includes resources for businesses and adult education programs that want to build or strengthen their partnerships.
     URL: http://www.c-pal.net/business/index.html

Basic Skills and Communication for Construction Workers provides guidelines improving basic skills (both numeracy and literacy). Training materials are related to tasks and duties included in actual jobs in the construction area.
     URL:  http://www.basic-skills-for-work.org/opencms/opencms/system/galleries/download/BS-public/BSCurriculumConstruction_en.pdf

GED Career Bridge to Hospitality Curriculum is a career-focused GED instruction guide based on WIN's GED Learning in the Workplace Curricula Guide for Hospitality, presented in a teacher-friendly format.
    URL: http://www.valrc.org/publications/hospitality/

Key Skills in Vocational Areas is one of several interactive resources for teachers and learners at all levels from the The National Grid for Learning Cymru (Wales).
     URL: http://www.ngfl-cymru.org.uk/vtc-home/vtc-key_skills-home/vtc-keyskills-in-vocational-areas.htm

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Last updated: July 6, 2010.